4442 N. Star Point Ln Appleton, WI 54913 - info@beyondobediencellc.com - 920-886-0393
Our goal is to educate people about canine behavior. We promote harmonious canine-human relationships by demonstrating humane training tactics, interrupting unrealistic expectations and minimizing the relinquishment of dogs with behavior problems that are resolvable.

Our mission is accomplished by providing in-home canine-friendly training, accurate training materials, and safe, healthy and humane tools for modifying behaviors.

Frequently Asked Questions:

 

How many in-home sessions will I need?

The number of recommended sessions varies widely depending on the behavior issue, severity, each individual dog and each owner’s commitment and consistency with the suggestions we provide. Some cases require only one consult to get things back on track. In other cases (especially with forms of aggression) we typically recommended at least two or more consultations. Discountd are applied to packages.

 

Will you personally do ALL the training to improve my dog's behavior?

No. In many circumstances, owner behavior has some influence on the issues a dog may be having. Thus, owners are an essential component in training and reconditioning a dog. Beyond Obedience provides owners with the tools, education and support to alter problematic behaviors, but ultimately the owners must implement the tactics and work with their dog to enforce the training and desired behaviors after the behaviorist leaves.  The best chance for improvement and continued success comes when owners are aware of how their own actions influence a dog’s behavior and when they turn into trainers themselves!

 

How do your prices compare to other local services?

Our services and products are priced competitively!

Many of our products are priced lower than what is found in local pet stores.

When pricing our services, we’ve taken into account our experience and education. Although we charge only for the time we spend at your home in the actual consultation, there are many "behind-the-scenes" steps we take to service you and your dog fully.

In addition to the consult itself: time spent returning phone calls, preparatory work done prior to your appointment, mileage/time driving (within a 20 mile radius), 1-2 hours drawing up a report after a consultation, and follow-up emails/calls are also factors considered in our pricing.

 

Can you guarantee success?

 Success is subjective. What may be acceptable improvement to one family may not be acceptable to another.

We DO guarantee our services to be professional, acurate and honest! Additionally, we promise to give you as much information as possible concerning any particular behavior problem.

Dog behavior has many influences, however, some of which Beyond Obedience has no control over. We cannot directly control a dog’s genetic make-up, an owner’s behavior or the environment a dog is exposed to. Thus, guarantees about specific progress cannot ethically be made. However, if owners follow the directions we provide, remain consistent and follow through with training, great improvements are likely and usually do occur. 

 

How do you handle missed appointments or cancellations? Can we be reimbursed for unused package sessions?

Time is valuable to us all. Generally, appoinments must be cancelled within 24hrs of the scheduled appointment time to avoid loosing your $25 deposit. That said, we understand that occassionally things come up and we are happy to reschedule appointments when reasonable and agreed upon ahead of time.  We do reserve your appointment times specifically for YOU and arrange our schedule to travel to your location at a specified date/time. Last minute appointments that are cancelled/missed cannot be refilled.

If Beyond Obedience should be responsible for not retaining a scheduled appointment then reimbursements will be honored. If a client chooses not to reschedule appointments on their own accord then reimbursement is more complicated and generally assessed on an individual basis.

Packaged sessions offer clients a way to take the greatest advantage of the training process at a discounted rate. They are intended to motivate and hold clients accountable to a training schedule. Pre-paying for a package does NOT mean a package will be honored indefinitely. Packaged sessions that remain "inactive" for over 3 months will be forfeited and fees cannot be refunded. After this amount of time, new conditions likely exist that would require a new assessment and/or the revisiting of previously taught skills.